Returns & Exchanges
At DOONAILS®, we want you to be completely satisfied with your manicure experience; if you are not happy with your purchase, you can return your items within 30 days of receipt.
1
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
2
Package Your Items
Ensure the products are unused and in their original packaging, then securely pack them to prevent damage during transit.
3
Ship the Package
Print your prepaid shipping label from the portal and drop off the package at your nearest authorized carrier location.
4
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or store credit within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing